Description
Hello City of St. Pete,
Would you be so kind to report this street light issue to Duke Energy?
The street light is dim & flickering.
I attached an image of the location of this street light.
Thank you!!!
Streetlight Issue ▶ Archived
43rd Street & 20th Avenue North Saint Petersburg, Florida
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Issue ID:
1551885Submitted To:
City of St. PetersburgCategory:
Streetlight RequestViewed:
409 timesNeighborhood:
Disston Heights Civic AssociationReported:
on- Share
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4 Comments
Acknowledged St. Pete PROD integration (Verified Official)
Hello, Scuba,
Why yes, we would! Duke Energy has been notified and should respond fairly soon - thank you for the very helpful location description/map - if you happen to notice that the light is still malfunctioning in, let's say, a week, give us an update and we'll alert Duke again.
If you'd like, for future street light issues you can either call Duke customer service at 727-443-2641 or visit https://www.progress-energy.com/app/streetlightrepair/default.aspx - that way they can use your contact info to let you know when they anticipate fixing the light. Or just post here and we'll let Duke know for you, no worries.
As always, we appreciate your help! Sincerely, Mayor's Action Center
St. Pete PROD integration (Verified Official)
Update: here's the email confirmation we just received from Duke re: the malfunctioning street light:
"Thank you also for being so diligent in reporting this problem to us. We have reported this directly to our lighting department and we will repair the problem as quickly as possible. The time frame for repair of these lights is usually completed within 3 business days. If, however, there is an underground problem, it may take longer to repair as digging and repair of underground cable may be necessary. If this is true, we will place a yellow tag on the light noting that this is the case. For your records, please retain the following streetlight outage confirmation number of STP110025 for the street light outage you reported at 4275 20TH AVE N ST PETERSBURG FL 33713 (*note* this is the address of the property on the opposite side of 43rd St N, given for reference.)
If you have any further questions or concerns, please reply to this e-mail or you may also call Customer Service Monday through Friday from 7:00 am to 9:00 pm, toll-free at 1.800.700.8744.
Best Regards,
Customer Service Specialist
Duke Energy"
Scuba (Registered User)
You guys are awesome!! Thank you :-)
Next time, I'll contact Duke Energy for street light issues...
Have a great day
Closed Customer Support (Verified Official)