Issue Acknowledged

Any update on this DPW?

Thank you for your interest in the utility cutting and patching that has happened at this location. It is unfortunate to have had two utility cuts in such close proximity, and only a few years after the street was repaved. DPW does have excavation permits that the utility companies must apply for to complete their work, and while we do not have much say where they locate we are able to control how the street is repaired. We also require a 3 year warranty on their work so that if a utility cut fails they are required to replace it. DPW has recently inspected this patch as a result of this request, and will do so again closer to the 3 year mark for this patch to ensure the Contractor’s work is still intact prior to DPW taking ownership for it.

Ultimately utility companies have a legal right to locate within the public right of way so we have measures in place to try to keep the maintenance of those patches on the contractor and not residents until we know that it is performing as needed.

Thank you for finally replying after 3 months.

I'm not sure your point here. It sounds like the City does have levers in place to go back to an outside contractor and have them repair the street to a certain level of standards. But in this particular case, why are you not holding them to that standard? This particular repair is not good, and there is a noticeable bump. it should be smooth.

Residents such as myself are fine with outside contractors using the City's streets for cabling, repairs, etc.. that's what progression is all about. But hold them to fixing the streets and returning them to 'smooth'. A repair should not result in a big bump for the next 3-5 years.

This issue is not closed in my opinion unless DPW asks this contractor to come back and repair this area.

Will DPW be doing so?

This area will be examined again in the spring once the asphalt plants are open.

When will this street be fixed?

This is really disappointing that now since so much time has gone by, it's not being addressed. The issue is not really this street, is the bigger issue of accountability for outside contractors digging up the street and then fixing the street. The 'fix' is always quick and dirty, and the taxpayers are left to deal with it for many years.

Another issue ignored by DPW. This street was perfect for about a month, then saw-cut and patched by a contractor who was not held to any standards for repaving. Now the street has a harsh bump, forever.

SCormier assigned this issue to SCormier

This issue was recategorized from Other to Capital improvements and long-term projects.

DPW has missed the point here. Now we, the taxpayers will pay for this repair instead of the contractor who dug up the road in the first place. The point is to hold contractors who dig up our streets to high standards, so when they patch/repair, we get a street that is returned to great condition, not a bumpy mess.

Powereli, If you voted in Burlington and watched the news you'll know that voters approved the 10 year capital plan to rebuild the City's infrastructure. That is the purpose of the new category. The City is reorganizing the issues to prioritize them over the next few years.

Ned again you have missed the entire point here. This issue is about the City holding outside contractors to higher standards when it comes to repairing our streets after ripping them up. Adding this issue to the 10-year capital plan is not the point.. it's kicking the can down the road. The point is to have a standard where outside contractors are held to, then held accountable to if/when they do not perform or repair the street to the standard the City sets fourth.

Powereli,

I need to clarify that "Holt" is not the same person as Ned Holt. Ned Holt the building official is a "verified official". The citizen you are addressing is a "registered user" and not a city official. Next to each user's login name the information in parentheses will let you know if you are talking to a city official or not.

my mistake.

You are receiving this message because you have previously (or perhaps just now) submitted a request on SeeClickFix. We're excited to let you know that we are now implementing a comprehensive asset management program which is a mostly "behind the scenes" effort. This will enable more efficient, more effective and more fiscally sound infrastructure management. Nothing changes for you and we'll continue to use SeeClickFix, but we have had to automate a process to connect our open SCF requests with our asset management program. There may be the occasional bug to work out, but rest assured that your issue is still in queue and assigned to the right City staffer. Once this initial round of automation is through in about a week, we'll revert back to our standard messages on SeeClickFix.

The Department of Public Works has resolved this request. Thanks for helping to keep Burlington a great place to live and work.