Your service request has been assigned ID #101001920831.

Case Closed. Case Noted. Thank you for your patience. We are instituting new processes to better manage scooter cases. If this scooter is still in this location, please open a new report via BOS:311.

So what was done so that this ticket can be closed? Was the situation reviewed? If not, closing it and telling the reporter
, that if there is “still” an issue to open a new ticket, seems to be inefficient and cyclical

Your request to Boston311 has been accepted. A service request ID has not yet been assigned.

Your service request has been assigned ID #101003004634.

Case Noted. Under MA state law, unplated scooters/mopeds are allowed to park on the sidewalk.