Q. Is there a tree nearby with roots that may be the cause?
A. YES

Q. Has anyone been hurt by it?
A. Don't Know / No Answer

Q. Please describe the precise location (e.g., next to the bus bench)
A. By tree in front of house entrance.

Q. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect. *ALSO* To avoid delays, provide a detailed description of the issue. *PHOTOS* are helpful.
A. OK