SeeClickFix Job Openings

Join a growing startup team that is connecting 100,000's of citizens to each other and their government world wide. Our data feeds are distributed by hundreds of media partners who use the data to inform readers and hold their government accountable. SeeClickFix is an affirmative action - equal opportunity employer.

Come join us in remaking the user interface to government. Power to the community!

We believe treating our employees right is important to doing great work. Here are the benefits we are offering right now:

Browse Openings

Designer

We have the ability to make the world better and we need the right designer to help us accomplish that. You’ll be heavily embedded throughout the product design and product creation process, working side by side with our product, marketing and engineering teams.

Responsibilities

You

Us

Nice to Haves

How to Apply

Please send your resume, relevant examples of your work, and a thoughtful email that includes specifics about your experience and how you approach your work to: ren@seeclickfix.com. Please include your salary requirements.

Compensation is commensurate with experience. EOE.

Front End Engineer

We're looking for candidates ready to take a leadership position on our Front End web platforms. You'll be part of a only-as-big-as-it-needs-to-be Engineering team with a passion for learning, individual growth and overall team excellence.

You'll help us refine our understanding of Agile and how best to apply it within the Engineering team and company at large.

You'll be part of a engineering team committed to being world class and in turn building a platform of similar measure.

What We Are Looking For

Interested? Please send your resume and a thoughtful email that includes specifics about how your previous experience matches our job description to: ren@seeclickfix.com

This listing is for a full-time position at our office in downtown New Haven.

Compensation is commensurate with experience. EOE.

Full Stack Ruby / Rails Developer

We're looking for candidates to join our core platform Rails team. You'll be part of a only-as-big-as-it-needs-to-be Engineering team with a passion for learning, individual growth and overall team excellence.

You'll help us refine our understanding of Agile and how best to apply it within the Engineering team and company at large.

You'll get help us refining our understanding of Agile and how best to apply it within the Engineering team and company at large. The majority of our development is done paired and revolves around Ruby 2.*, Rails, RSpec, Ember.js, Postgres, PostGIS, Redis, memcached, Resque, NewRelic, CodeClimate, Travis & Git/hub.

You'll be part of a engineering team committed to being world class and in turn building a platform of similar measure.

What We Are Looking For

Interested? Please send your resume and a thoughtful email that includes specifics about how your previous experience matches our job description to: ren@seeclickfix.com

This listing is for a full-time position at our office in downtown New Haven.

Compensation is commensurate with experience. EOE.

Android Developer

We're looking for candidates ready to take a leadership position on our Android platform. You'll be part of a only-as-big-as-it-needs-to-be Engineering team with a passion for learning, individual growth and overall team excellence.

You'll help us refine our understanding of Agile and how best to apply it within our Engineering team and company at large.

You'll be part of a engineering team committed to being world class and in turn building a platform of similar measure.

What We Are Looking For

Interested? Please send your resume and a thoughtful email that includes specifics about how your previous experience matches our job description to: ren@seeclickfix.com

This listing is for a full-time position at our office in downtown New Haven.

Compensation is commensurate with experience. EOE.

Global Head of Sales

SeeClickFix is hiring for a newly formed position, Global Head of Sales. The need for this position comes as SeeClickFix looks to grow from millions in annual recurring revenue to tens of millions. Our team has doubled revenue YoY for the past few years and we are looking for an experienced leader to show us to new great heights.

SeeClickFix provides a unique opportunity to grow one of the largest consumer facing and government software companies to the next level. While the job opportunity is potentially lucrative and rewarding it will also pay dividends in the social impact that we create through scaling for communities all over the world.

SeeClickFix is used freely in over 10,000 communities. 220 governments partner with SeeClickFix to act as their digital transparent interface to their 35 Million citizens. Over 1 million issues have been publicly documented on SeeClickFix. Almost 80% of those issues have been resolved. Together with our partners we make neighborhoods healthier, safer and more comfortable places to live. Some of our users think that there is actual magic behind the software. Your core responsibility will be to grow the number of partners and the affiliated revenue and occasionally perform magic. You can learn more about the software at http://gov.seeclickfix.com.

We biasedly believe that the SeeClickFix team consists of 19 of the brightest, most passionate business, engineering, product and operations individuals in the civic tech space as well as the region. You need to be an individual who thrives in an environment where everyone is highly motivated and pushing themselves beyond what they previously thought they were capable of. While many of us bike and walk to work, parts of our team commute by train and car from all over the State of CT. We are an integral part of the growing tech community in New Haven and are thrilled to be an economic driver in the greatest small city in America.

Responsibilities:

Key Traits:

GHS will report directly to the Chief Executive Officer. All sales focused individuals will report directly to the GHS.

This position is for full-time employment in our office in downtown New Haven, CT at the corner of Chapel and State Street.

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Controller

Are you looking to help shape the growth of an innovative Software-as-a-Service (SaaS) company? Do you desire to have your work make a meaningful impact on your community? Are you tired of just managing the same system someone else put in place? Are you looking for a place where your ideas and contributions are vital to the planning and strategy of the company? Then you have found the right place!

We are looking for a motivated hands-on person who has accounting experience. You will contribute data tracking, data analysis, structure and analytical thinking to our management team. You will support all members of the management team in modeling key metrics, help craft dashboards and structure business data flow.

As the Controller at SeeClickFix you will be tasked with primary ownership for the preparation, reporting and tracking concerns for: financial, tax, compliance, budgeting and business metrics. We have processes in place. Once you learn them we expect you will change them for the better. We have reporting in place. Once you learn them we expect you to change them for the better.

Ideal Candidates

Job Responsibilities

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Partner Development Representative

Hello my name is Ben,

I am founder and CEO at SCF and I’m excited to introduce you to a role that is scaling quickly here in the New Haven office.

At SeeClickFix we reduce the complexity of local citizen and government communication down to clicks on a map.

Those clicks could represent a pothole, a blighted property or a parking ban notice from City Hall. They always represent trust, accountability and engagement.

In my 7 years at SCF I have watched our community grow from one of neighborhood advocates to one of governments and citizens working together to improve their hometowns. Bringing governments to the table is an elegant task which happens in many ways.

Citizens calling on City Hall to participate and progressive City Hall leaders seeking out SCF rank top among the ways that we have found partners via the magic of the Internet. Recently we have also started to work more traditional methods of partner acquisition into our quiver. I want to personally invite you to join us in this process as a Partner Development Representative at SeeClickFix.

Learning to cold call strangers was an important part of my professional development. At SeeClickFix I have made cold calls that have led to long term relationships with cities that have a tangible and lasting effect on communities.

I can’t tell you that I don’t still get a faint butterfly before calling on someone I don’t know yet. I can tell you that if you possess the right skills our awesome team in partnerships at SCF can teach you how to succeed beyond your fears.

Ideal Candidates

Essential Duties And Responsibilities

Finally, your role will be evaluated based on the number of qualified leads generated and approved by sales on a weekly basis (like a goal being 8 per month).

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International / Community Marketing Intern

The International/Community Marketing Intern will assist the Community Manager in completing day-to-day tasks associated with managing the SeeClickFix community. The intern will act as a liaison for SeeClickFix between the community, media, and government officials. The intern will carry out responsibilities in the following functional areas: marketing, social media outreach, customer relations, public relations, and writing.

Duties

Qualifications

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Marketing & Media Intern

SeeClickFix uses the power of public and distributed communication via the web to bring citizens closer to their local government and each other. Through partnerships with local media, governments, and social user features, SeeClickFix has spread all over the United States and is spreading internationally. The SeeClickFix platform reaches millions of viewers each month and consists of content contributed by hundreds of thousands of users...and the party is just getting started.

As a Marketing & Media Intern you will assist SeeClickFix Implementation Managers in completing tasks associated with marketing and promoting the SeeClickFix program to residents in newly launched partner municipalities. You will act as a liaison for SeeClickFix with the community, media, and government officials with the goal to drive a successful launch of the program through resident activity.

The right person for the job will be patient and optimistic. A strong intern will be able to effectively engage clients in the importance of marketing and lead them to take action.

This listing is for a paid full or part-time intern position at our office in downtown New Haven.

Duties

Responsibilities

Qualifications

Video & Graphic Design Intern

SeeClickFix uses the power of public and distributed communication via the web to bring citizens closer to their local government and each other. Through partnerships with local media, governments, and social user features, SeeClickFix has spread all over the United States and is spreading internationally. The SeeClickFix platform reaches millions of viewers each month and consists of content contributed by hundreds of thousands of users...and the party is just getting started.

As Video & Graphic Design Intern you will work with the Client Services team to conceptualize and create videos and images to support training municipal partners and residents on the SeeClickFix platform, as well as to support sales and marketing.

The right person for the job will excel at self-learning new tools, leveraging free or low cost solutions to create a library of videos and graphics for multi-purpose use.

This listing is for a paid full or part-time intern position at our office in downtown New Haven.

Responsibilities

Qualifications

Technical Writing Intern

SeeClickFix uses the power of public and distributed communication via the web to bring citizens closer to their local government and each other. Through partnerships with local media, governments, and social user features, SeeClickFix has spread all over the United States and is spreading internationally. The SeeClickFix platform reaches millions of viewers each month and consists of content contributed by hundreds of thousands of users...and the party is just getting started.

As Technical Writing Intern you will work with the Client Services team to conceptualize and create documentation to support training municipal partners on the SeeClickFix platform. You will also support creating documents to support the sales process.

This listing is for a paid full or part-time intern position at our office in downtown New Haven.

Responsibilities

Qualifications

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Implementation/Project Manager

Are you looking to grow your skills in project management and take your experience to the next level? Are you hungry to make an impact and do work that has a meaningful impact? Are you tired of managing the same boring projects over and over? Then this opportunity is for you!

We are looking for a motivated and hands-on person with project management experience to join our Client Services team in the role of Implementation Manger. As an Implementation Manager you will be tasked with taking clients from signed contract to successful launch. Projects range in complexity from a single point of contact, to managing multiple departments with diffuse and uncertain authority on who can commit the client to decisions. No matter what the client does, your job is to track and communicate progress while inspiring those involved, both internal and external, to deliver the project on schedule.

This listing is for a full-time position at our office in downtown New Haven.

Ideal Candidates Are...

Job Responsibilities

Related Experience

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Account Manager

Are you great at relationships and value the art of conversation? Are you hungry to make an impact and do work that is meaningful? Then this opportunity is for you!

We are looking for a motivated and hands-on person with relationship management experience to join our Client Services team in the role of Account Manager. As an Account Manager you will be tasked with building and maintaining strong, long-lasting client relationships. This role manages existing client accounts, serves as the lead point of contact for assigned clients, and works to make each client a successful SeeClickFix partner.

Projects range in complexity from a single point of contact, to interacting with multiple contacts with diffuse and uncertain authority on who can commit the decisions and drive action.

This listing is for a full-time position at our office in downtown New Haven.

Ideal Candidates Are...

Job Responsibilities

Education & Related Experience

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SeeClickFix is an Equal Employment Opportunity Employer. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.