Join a growing startup team that is connecting 100,000's of citizens to each other and their government world wide. Our data feeds are distributed by hundreds of media partners who use the data to inform readers and hold their government accountable. SeeClickFix is an affirmative action - equal opportunity employer.
Come join us in remaking the user interface to government. Power to the community!
We believe treating our employees right is important to doing great work. Here are the benefits we are offering right now:
Equity - Everyone who works here owns a bit of the company's success
Each engineer gets the latest gear to help them excel at their job
Conferences - Continue your learning at conferences and we will pick up the tab
I am founder and CEO at SCF and I’m excited to introduce you to a role that is scaling quickly here in the New Haven office.
At SeeClickFix we reduce the complexity of local citizen and government communication down to clicks on a map.
Those clicks could represent a pothole, a blighted property or a parking ban notice from City Hall. They always represent trust, accountability and engagement.
In my 7 years at SCF I have watched our community grow from one of neighborhood advocates to one of governments and citizens working together to improve their hometowns. Bringing governments to the table is an elegant task which happens in many ways.
Citizens calling on City Hall to participate and progressive City Hall leaders seeking out SCF rank top among the ways that we have found partners via the magic of the Internet. Recently we have also started to work more traditional methods of partner acquisition into our quiver. I want to personally invite you to join us in this process as a Partner Development Representative at SeeClickFix.
Learning to cold call strangers was an important part of my professional development. At SeeClickFix I have made cold calls that have led to long term relationships with cities that have a tangible and lasting effect on communities.
I can’t tell you that I don’t still get a faint butterfly before calling on someone I don’t know yet. I can tell you that if you possess the right skills our awesome team in partnerships at SCF can teach you how to succeed beyond your fears.
Ability to learn and adjust quickly
Ability to rinse and repeat upon success or failure
In possession of a ton of energy and a super positive attitude. Think altruistic Magneto.
Passionate about what we’re doing at SCF (Ask Larry, SDR #1 how he found out about SCF and you’ll understand what we mean by passion)
A willingness to jump when you’re scared to jump. We only jump off bridges in wing-suits, and with cushy landings below. We promise(ish). Follow us off the bridge.
Essential Duties And Responsibilities
Reach out to target prospects and clients by the ultimate trifecta of phone, email and social networking
Learn the basics around prospect requirements gathering – you’ll get real comfortable making a minimum of 20 calls per day to a medley of different folks
Execute creative outreach campaigns - developing themes, identifying compelling calls-to-action, writing some sweet copy, developing email templates, managing list development, tracking results, and directing follow-up actions.
Present qualified opportunities to our awesome, hard-working client and field sales execs
Maintain a solid understanding of our software solutions and industry trends
Work closely with the sales team on all fun projects that relate to revenue growth
Finally, your role will be evaluated based on the number of qualified leads generated and approved by sales on a weekly basis (like a goal being 8 per month).
Our products help citizens improve their community. We are looking
for full-stack engineers to help us improve our products.
Our team develops iOS, Android, Ember, and Rails applications. Our
development practices include two-week sprints, pair programming,
test driven development, continuous deployment, and responsive
Our product roadmap involves solving problems in the areas of
mapping, geospatial databases, workflow management, external
integrations, online communities, data analysis, accessibility
We are looking for experienced engineers that have a history
of learning new technologies and working effectively in a team
Senior Software Engineer (7+ years of experience)
Software Engineer (4+ years of experience)
Applicants for these positions must be ...
comfortable with change and continuous learning
willing to develop in a pairing environment
able to prepare clear technical documentation
experienced building and shipping production web systems
practiced in front-end and back-end technologies
comfortable with git or other revision control systems
familiar with testing methodologies and frameworks
experienced with Postgres or other SQL databases in a
experienced with and have significant knowledge of at least one of
the following in a production environment:
Rails, Ember, iOS, or Android
willing and able to work in our New Haven, Connecticut office
The following aren't required but would be helpful ...
a bachelor's degree in Computer Science, Software Engineering, or a closely related program
A copy of your resume (text or PDF please) and/or links to an online resume.
Links to any other resources that you think would help us learn about you. (blog, GitHub, apps, etc.)
A brief description of your work experience with Rails, Ember, iOS, or Android.
A link to a article, blog entry, tutorial, slide deck, etc. about software
development or technology that you recently found interesting.
Do you value helping people? Want to make an impact and do work that is meaningful? Have experience engaging in community activities? Do you love social media? This opportunity is for you!
We are looking for a motivated and hands-on person to join our Customer Success team in the role of Engagement Advocate. You will be tasked with working in our partner areas to connect with citizens and community organizations to drive engagement and usage of the SCF platform.
This opening is for a full-time position at our office in downtown New Haven, CT.
Ideal Candidates Are…
Passionate and driven to continually learn and achieve more
Dedicated to awesome human-level interactions
Skilled at connecting with people to achieve connectedness and partnership
Willing to tackle the unknown with little direction
Patient and optimistic, and translate that ethic into written and verbal communications
Ability to turn an upset user into a user for life
Prepared to carry weight for others and take on tasks outside of your typical responsibilities
Excellent written and verbal communication skills
Ability to tackle small, sometimes redundant, tasks quickly
Work with SeeClickFix Partnership Managers, partners and citizens to drive usage of SCF platform in partner areas
Coordinate outreach to media, neighborhood associations, community groups and more to promote usage of SCF
Work with marketing to provide partners and citizen groups with materials to promote SCF
Establish and report on usage metrics for each partner town
Help partners establish and implement plans to reach benchmarking goals
Engage with partners and citizens via social media
Establish and implement community engagement contests and campaigns
Identify partner and citizen success stories and blog about it
Become an expert in and knowledgeable of the SeeClickFix community, CRM and mobile products
Be involved in conversations about product features and defects, and share ideas on enhancements and solutions
Take on and complete ad hoc projects, as directed by management
Education & Related Experience
College degree or equivalent
Experience with social media (Twitter, Facebook, LinkedIn, etc.)
Experience with mobile devices
Able to understand and discuss basic web technology
Comfortable learning and figuring out new technology
Understanding of civics and local government structure, a plus
Demonstrated ability to work within tight deadlines
SeeClickFix is an Equal Employment Opportunity Employer. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.