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Im at 13619 Grenoble Drive and my neighbors sidewalk looks exactly like this, not only that but there is a huge sink hole underneath it, so if you go out of your way to not walk on the broken sidewalk to not trip on it, you fall into the hole in the ground that is 3 feet wide!!!!!!
Somehow the county just came thru and fixed everyone elses sidewalks but oddly missed yours and ours!!!! we are only a block or two away from each other.
Edward - I don't know if you're aware of this or not, but your message is not getting to the right people because of the map location you specified. You specified "Snow Mass Ct", a small residential street in the center of Montgomery County, MD. From your text description, it sounds like you are asking about Massachusetts Ave in Northwest Washington, DC. The map location is key - it determines who will hear your complaint. Fix that, and hopefully you will get a response.
Best of luck!
Did you know that you can report your neighborhood issues directly to the responsible Montgomery County Department by calling the MC311 Customer Service Center at 311 or 240-777-0311 between 7:00 am and 5:00 pm, Monday through Friday?. A Customer Service Representative will capture the information needed by the department to fulfill your request and share in real time with department staff. You will be given a timeframe for the completion of the work and a service request number to follow up on progress. You can also create your own request for service online any time day or night by visiting the MC311 portal at http://www3.montgomerycountymd.gov/311 .