HART PLUS

Open Issues: 95 • Closed Issues: 49,018 • Acknowledged Issues: 35
  • I have never used the flamingo card I have, and I would like a refund of the $5,00 I put in it.
  • The flamingo app not working it keeps on spinning. I put money on my app to take me to work for this work and when I went to check it the money was gone! Like right now as we are talking the app is just spinning nothing is coming up I mean nothing is shown. I put $5.00 on the card and it already had $3.00 on it and I can't see my balance nothing. I need this for my job.
  • On 01/03, I purchased a $32.50 pass for my mother's Flamingo card, and the card has not worked. A week ago, when I went to MTC, I was told that I had to bring her in, but the Flamingo card expires in 2099. Why is the card not working?
  • Every time I try to enter my card number it tells me it is invalid.
  • I am paying with my credit card , yesterday I rode once the bus and it took me $8,00 dollars, and today I am taping and It says payment option "not working" I see in my account that the payments are pending, because the operator made me tap it more than once. I need help with this because how can I use the bus today if I do not have money felt to pay.
  • A couple of days ago, I was having an issue with a janitor. He grabbed a stick out of the trash and started to aim it at me because I was talking to the bus driver, who said he was not going to drive the bus. I asked for the janitor's name, and he said he did not know, and he did not have to give me that information. I just recorded the driver and janitor because they would not give me their names.
  • Please do not send me YC because I am traveling with my elderly mother which needs a lift.