Hillsborough Area Regional Transit Authority

Open Issues: 22 Closed Issues: 11,581 Acknowledged Issues: 176
  • 500 W Platt St Tampa, FL, 33606, USA - North Hyde Park
    The water fountain at Yukon Transfer Center is out of service.
  • Central Ave Tampa, FL, 33602, USA - Downtown
    There's no soap dispenser in the men's bathroom at MTC.
  • Tampa FL, USA - Downtown
    the soap dispenser in the mens restroom at Yukon is empty
  • E Bloomingdale Ave Brandon, FL, 33511, USA - Bloomingdale
    Bus stop sign is hanging from pole it needs to be put it back on.
  • Tampa FL, USA - Downtown
    The women bathroom need to be cleaned.
  • HART CommendationAcknowledged
    1211 N Marion St Tampa, FL, 33602, USA - Downtown
    I want to compliment a HARTPlus operator, Francisco, that I ride with often. He is super polite and nice. He always offers to help his passengers. One day when it was raining, he gave me an umbrella and let me keep it.
  • HART CommendationAcknowledged
    Brandon FL, USA - Brandon
    I just want to say that thanks to this driver I am recovering and in good spirits. I was suffering from severe dehydration and I collapsed, and Mr. Barbee was able to get some help for me, otherwise I may have ended up worse. I want everyone to know that I thank him very much.
  • HART CommendationAcknowledged
    1452-1520 Doyle Carlton Dr Tampa, FL, 33602, USA - Downtown
    I just wanted to tale a moment and say thank you for coming in every month to help the participants. October is DU Awareness month and during this time I like to think about all of the positive members in our community who make a difference and you are one of them! I appreciate you!
  • HART CommendationAcknowledged
    1211 N Marion St Tampa, FL, 33602, USA - Downtown
    I wanted to take this opportunity to express my appreciation to you for providing training for our clients. You are personable and this puts the clients at ease. Many of our clients have lost their driver’s license. HART is critical for them to get to their job and back. Your professionalism has provided a good example for the clients. You have assisted me in expressing how important it is to be punctual.

    The clients are often visual learners. The tools you use to show them how to complete a task helps them to retain the information. The fact you speak Spanish has added a level of trust and comfort to many of our Spanish speaking customers.
    I look forward to continuing to work with you. Best Regards
  • Tampa FL, USA - Downtown
    I saw on TV that the Mayor of Tampa got on the bus with a dog not on a leash, but when I tried to board the bus with my husband we were told we couldn't board the bus unless my dog was on a leash or in a cage. I recently visited my brother in Seattle and they allow dogs on their buses as long as they are well behaved, I would like to ask that dogs be allowed on the buses, even a small dog, would be a step in that direction.
  • S Dale Mabry Hwy & W Angeles St Tampa, FL, 33629, USA - Palma Ceia West
    The route 36 at 4:06pm is always late arriving at Dale Mabry Hwy & Angeles St going North. The schedule needs to be adjusted so I am not out waiting in this heat.
  • 4022 Orient Rd Tampa, FL 33610, USA - East Lake-Orient Park

    extend the times for the 37/38 going to brandon mall and mango walmart from 10pm to 11:30pm...

    I'm sick of seeing other routes that are running at this time, and no 37 or 38 is running at about 11pm or 11:30pm....