HART PLUS

Open Issues: 79 • Closed Issues: 53,439 • Acknowledged Issues: 40

Flamingo - App/Web IssuesAcknowledged

Need your Help ASAP .. I am trying to load money using my Visa card ending in 9538 & not working

07/18/2025
Flamingo - Refund RequestedAcknowledged

I don't have a Flamingo card but every time I had to use the bus service, I was using apple card, and the Flamingo Service has been withdrawing money out of it, without me using the service at all. It happens twice on March and also twice yesterday 7/11/25, and I did not use the bus on those occasions. I want a refund as soon as possible.

07/12/2025
Flamingo - Tap to Pay Transaction Issues/Questions.Acknowledged

noone has cntacted me about the issues I have about the flamingo card and my debit card, can someone please contact me so I can have this issue resolved

07/09/2025
Flamingo - Tap to Pay Transaction Issues/Questions.Acknowledged

I have a Virtual Flamingo account with $14.00 available & I can't use it on the bus, it is not working/not showing the barcode... Need your help

about 4 hours ago
TECO Line Streetcar - Concern & QuestionsAcknowledged

I was standing at station # 3, but the streetcar did not pick me up.

07/07/2025
Website & Printed Material - Request for Correction or AdditionOpen

It would be very helpful if your website allowed read-only access to the directory https://www.gohart.org/Route so we could download all of the current bus schedules in pdf form. It is very cumbersome having to download each pdf file individually.

07/16/2025