HART PLUS

Open Issues: 59 • Temas cerrados: 43.289 • Temas Reconocidos: 49
  • my old credit card on file has expired and I am trying to add a new one but each time I try it gives me an error. I have tried different cards. I have no way to add money to my Flamingo account.
  • I have a Flamingo card and trying to add money to my $6 balance. However, I'm a message, "Error occurred while processing your order" and my card is not being charged the $14. I need a call back as soon as possible.
  • I loaded 31 days pass to my Flamingo Virtual Application and when I call it shows the money is there and it was deducted from my bank account but when I get on the bus trying to use it doesn't work.. Need your help, please.. ASAP
  • I put $5 on my flamingo card but my debit card was chrged twice. For a total of $10.
  • I have the Flamingo app on my phone with a small balance. Sometimes it does not work when I try to use it for a bus ride.
  • Very unprofessional
    And rude
    Driver, the evening of 4/13/2024, 445pmET.
    The driver, he/ she/it name of Donald was very rude to all individuals on the trolley ride from stop 6 to 1. This driver refused to let us open the windows, in fact, I did since I thought I was going to faint- this driver - stopped the trolley - got off the trolley to come
    To
    Back And closed my window. It was so hot and there was a beautiful breeze outside. One of the families with a child got off the trolley the next stop since they felt the driver was so rude and it was such an unpleasant free ride- we a
    Were all sweating and driver would not let us open our windows. If windows are not allowed to be opened- than they should
    Be locked closed. The driver should
    Be fired, I have had a few rides with this driver and she/he/it is always very rude. Last time the same window event occurred and the driver literally told everyone to get out the way inside the trolley to come
    To
    The back
    And close the window. I will never go in another trolley ride with this driver- the 20minute event is not worth ruining my entire night over.