Other PLUS


Open Issues: 205 Closed Issues: 700 Acknowledged Issues: 105
  • Other ConcernsAcknowledged
    7802 Edgewood Ave Pasadena, MD 21122, USA - Green Haven
    Utility box covered in graffiti. Neither Comcast, Verizon, BGE, or other claim ownership. Box has been covered for years.
  • 510 Sunset Knoll Rd Pasadena, MD 21122, USA - Pasadena
    Exsposed cable above road and wrapped in tree. We have been waiting 3 weeks now to have the lines buried
  • Other ConcernsAcknowledged
    7724 Notley Rd Pasadena, MD 21122, USA - Green Haven
    Utility box (cylindrical) is uprooted and coming apart.
  • 178 Hidden Hill Cir Odenton, MD 21113, USA - Severn
    wires are coming out of a utility box
  • 6231 Franklin Gibson Road Tracys Landing, Maryland - Anne Arundel County, MD
    Broadband service was extended to the neighborhood on my road less than a mile away but not brought to any homes past the creek. The service provider said that the county needs to do something before they can provide service. Neighbors say they have complained to the county several times and get no response at all. We pay the same taxes as our neighbors and yet are not provided equal service. Not having Broadband available at our home diminishes the value of our home and in this age of Technology can make it unsellable in the future. We would like to know what needs to be done to extend this service to our house and those houses that were not provided service on our street .
  • Cable ServiceAcknowledged
    8385 Wb&A Road Severn, Maryland - Severn
    the contractor working across the street cut the cable 12/14/ 17 comcast has not repaired it leaving us with no phone service for 10 days to date . have lied to us repeatedly about the problem but still no fix first call to them 12/15/17
  • Cable ServiceAcknowledged
    1320 Wickell Road Odenton, MD 21113, United States of America - Odenton
    Exposed cable extending between Wickell Rd houses 1312 and 1320. Cable crosses sidewalks and runs in the gutter of the road. It has been this way for years! Cleanup your work, please.
  • Cable ServiceAcknowledged
    1343 Huntover Dr Odenton, MD 21113, USA - Odenton
    At 1343 Huntover Dr, exposed Verizon cable. Also at 1343 - 1339 Huntover Dr, is exposed cable running across sidewalk twice. Has been this way since at least May 2017. Please have the telecom companies fixed these issues.
  • 258 Rips Dr lothian, Maryland - Anne Arundel County, MD
    6 months ago I attempted to add cable and phone service to my existing internet service with Verizon Fios. The first person I spoke to created a second account under my name and address. A second phone line. I discovered this when I started receiving cancellation notices for unpaid bills. I went online and got my account current and set up auto-pay. I did not realize this was the second account that had been created. The next month I was charged $266 dollars in back charges. This unexpected charge over drew my bank account and caused my rent check to bounce. My bank issued a returned check fee to me of $30. Verizon credited back the $266 and the $30 check fee but then simply froze the duplicate account until they could figure out what had gone wrong. I never received any updates on what was happening with either account throughout this period. I requested that my original account be kept and the newer account be deleted and I believe they deleted my original account instead. Then though July and August my bill was far to low. I called both months to try to pay the missing amount but Verizons employees assured me that I didn't need to worry about those charges they could see management was working on the account and there would be no other charges or back charges for these months. Come September I received a bill for $371.00 my normal bill is only supposed to be $174.00 this bill included the back charges for internet and cable from July and August I had been promised would not be held accountable for as well as two installments for an installation fee from 5 months prior. When I called them about this issue they said there was nothing on the account indicating forgiveness from the back charges and would not honor their promises. I have no idea what happened to the money I payed into the duplicate account. Nobody from Verizon has been able to explain to me what exactly went wrong and how they attempted to fix it. I have invested my time and energy over approximately 5 months now to try to resolve this issue with Verizon and today they issued me a $40 credit toward my current $270 ish bill. This bill is still far too high considering the promises they made to me and to make matters worse they are trying to charge me $200 cancellation fee to get away from them. I feel trapped and held ransom by Verizon and I need help!
  • Cable ServiceAcknowledged
    1303 Hallock Dr Odenton, MD 21113, USA - Odenton
    This utility box is broken and exposed. Has been that way for years. Please have it repaired and secured so it closes properly.
  • 309 Maryland Ave Glen Burnie Md - Glen Burnie
    Multiple cables exposed and laying on ground between ground access tower and utility pole
  • Cable ServiceAcknowledged
    945 Old County Road Severna Park, Maryland - Severna Park
    On the utility pole in front of my house is a large green box with Verizon wiring. The box has fallen off the utility pole and hundreds of wires have been exposed at the pole's base laying atop the grass. Comcast and BGE have already confirmed it's not their wiring.