Hoover, AL PLUS
Open Issues: 283
Closed Issues: 130,454
Acknowledged Issues: 1,517
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1233 Oxford Ct Birmingham, Alabama, 35242 - Hoovertrash truck went too far into the cul-de-sac and went into the grass, damaging the yard. On both sides of the mailbox. Went into irrigation lines as well
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2920 Monte Deste Dr Vestavia Hills, Alabama, 35216 - HooverWe have back door pickup and since the routes have changed we did not have our garbage picked up for over 5 weeks! We turned the issues into Hoover Al and also called Amwaste.. still nothing (though the lady that normally answers the support line (205) 787-1400) is extremely professional and caring!
My wife talked to the regular garbage pickup driver not back door person. He picked it up!!!! He said he would take care of us and not to worry!! Our back door issue has been resolved! His name was Kenneth and he deserves a pat on the back and a bonus! He should be teaching the rest what customer service really is! -
360 Linda Ave Hoover, Alabama, 35226 - Hooverduring collection, trash truck has been spilling garbage into yards and placing cans in a way that tips them over and causes trash to fall out
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114 Pine Cliff Cir Hoover, AL, 35226, USA - Hooverresident reports that a limb pickup was conducted here but that a large mess was left behind
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500 Rayburn Rd Hoover, Alabama, 35226 - Hooverthe claw truck dug up the yard when collecting limbs/debris yesterday. The resident said that this was not an issue until about 6 months ago, and not it happens frequently when he has limb/bulky item pickup. He wants to find a solution because he said he keeps having to put sod down to replace the grass that is destroyed during pickup.
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113 Greystone Glen Dr Birmingham, Alabama, 35242 - Hooverplease do not drive the large truck onto the driveway during backdoor pickup
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1453 Chester St Hoover, Alabama, 35226 - Hoovergarbage truck ruined driveway by driving onto it. The driveway is cracked and the ground next to is has been damaged.
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1800 Polo Ct Hoover AL 35226, United States - HooverI requested garbage can replacements, which never happened. And now another can is broken. As you can see the lid will not properly sit on the can nor the clip on the handle will hold the lid on place. Can we have the drivers not destroy trash cans when picking up trash? I’m not really understanding it...
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5302 Whisper Wood Dr Hoover, Alabama, 35226 - HooverFor the past few weeks the Amwaste truck has been driving through the neighborhood on Thursdays, but not picking up on their scheduled pick up days, Fridays. The resident saw them do it again today and is concerned they won’t come tomorrow.
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610 Cloudland Dr Hoover, Alabama, 35226 - Hoovertruck drove onto driveway during pickup yesterday, collecting some bags of pinestraw and a garbage can full of mulch that was not intended for pickup. The truck leaked fluids all over the driveway and it needs a clean up.
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2017 Lakemoor Dr Hoover, Alabama, 35244 - HooverClaw truck messed up resident yard and broke sewer lid.
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1731 Southpointe Dr Hoover, Alabama, 35244 - HooverOne day last week, the claw truck picked up some debris at this house and damaged the yard with the claw