Water / Sewer PLUS

Open Issues: 2 Closed Issues: 156 Acknowledged Issues: 89
  • 862-898 Victory Blvd Staten Island, NY 10301, USA - Clifton
    This issue was imported from a previous system where it was identified as #3906806.
  • 2154 Hylan Blvd New York, NY 10306 - Midland Beach
    This issue was imported from a previous system where it was identified as #4251466.
  • Sewer BackupAcknowledged
    800 Victory Blvd Staten Island, NY 10301, USA - Clifton
    For some reason the city doesn't think this is an issue. Having disgusting sewer water coming out of the ground it's supposed to be normal. It stinks and a health issue.
  • Sewer BackupAcknowledged
    20 Van Tuyl Street Staten Island 10301 - New Brighton

    The city sewer line has been continuously backing up into my home for several months, which has caused the total destruction of my finished basement but is now presenting a health and safety issue as several times a week the city line over flows into my home leaving behind sewage and toxic gases through out my home. My kids and I suffer migraines and nausea daily because of these fumes and it’s become a full on health hazard for my sons and I. Both DEP and the Borough Hall office have been aware of this issue since August 2019 and DEP confirmed:

    a) there is a man hole that was illegally covered on my street preventing proper access to diagnose the issue

    b) that they are aware that the city line needs to be repaired and replaced.

    The Borough Helpline confirmed with DEP that the repair works was scheduled for Sept 6th, it is now Oct 19th and the work has yet to be started.

    As of today I have over 25 complaints with 311, weekly calls to the Borough hotline and I cannot get any answers from as to when this situation will be resolved. I have paid for 3 sewer line inspections including one from the DEP, all have confirmed that the issue is coming from the city end with the city line being completely under water for video every inspection. The line backed up continuously without any running waters and has become a utter nightmare to live through. I will be forced to contact media outlets, as my options are limited and the situation dire. As my HVAC is located in the basement near the sewer trap which is consistently backing up from the city line, I cannot use heating or cooling as it facilities the noxious odors through out the house . With the winter months approaching I not be able to safely heat my home.

    I need answers and a resolution.

  • Sewer BackupAcknowledged
    New York 10301 United States - Westerleigh-Castleton
    Toilet paper on walk
  • 800 Victory Blvd Staten Island, NY 10301, USA - Clifton
    The city was working recently at 800 Victory Blvd staten island NY 10301. The area was next to the cemetery. I don't know if this was caused by the heavy equipment or is it part of the original problem they were fixing. As you can see, water that looks like sewer or contaminated water is seeping out of the ground. It's been like this for 2 weeks. Please have someone find the source and fix it.
  • Sewer BackupAcknowledged
    15 Steuben Street STATEN ISLAND, NY 10304, NY - South Beach
    whenever it rains the street becomes a river
  • Sewer BackupAcknowledged
    1 Winant St New York 10303, United States - Mariners Harbor
    Street storm watersewer backing up
  • Sewer BackupAcknowledged
    18 Mann Ave Staten Island Ny 10314 - Westerleigh-Castleton
    The city sewer in front of 18 Mann ave was overflowing with human feces and toilet paper as seen in the picture attached on,November 9th 2018. The water then travels down the street and settles in front of my house at 25 Marble street. This is a constant issue that happens on a regular basis, and I have called 311 several times.
    I have not received any type of information from anyone at DEP after my several 311 complaints over the last 2 years.
  • Sewer BackupAcknowledged
    2 Cross St New York 10304, United States - Clifton
    Catch-basin covered with weeds and vegetation. Basin itself needs to be cleared of trash. Causes flooding when it rains. Issue exists on both sides of dead end.
  • Sewer BackupAcknowledged
    140 Graham Avenue Staten Island - Mariners Harbor
    The sewer is constantly backed up on the corner of Graham Avenue and cross street Merrill avenue. In front of 126 Graham Avenue. It has a foul odor and also creating a breeding ground for mosquitoes. Every time it rains it is backed up for days. Thank you
  • Sewer BackupAcknowledged
    Margaret Ave And Colon - Ettingville
    The storm drain at the southern corner of Margaret and Colon is backed up. Water isn’t draining and results in ponding.