Town-Wide Issues PLUS

Open Issues: 559 • Closed Issues: 76,932 • Acknowledged Issues: 795
  • 2960 E Derringer Way Gilbert, AZ, 85297, USA - Gilbert
    Water meter "read" values are way off. Very high usage reported even though no one is living in house and irrigation system is turned off.
    Sensor is broken out of cover.
    Nothing is displayed by the meter.
  • 1862 E Shannon St Gilbert, Arizona, 85295 - Gilbert
    caller has a leak somewhere on their property and they cant get the water turned off. feel they need water turned off at the meter. having a hard time getting through to utilities via phone
  • 768 East Loma Vista Court Gilbert, AZ, 85295, USA - Gilbert
  • 4248 E Bruce Ct Gilbert, Arizona, 85234 - Gilbert
    Water meter appears to be leaking.
  • 4905 S Moccasin Trl Gilbert, AZ, 85298, USA - Gilbert
    During the past few months a Gilbert worker came to my home and changed out my water meter to the new reader. Tiday my water started leaking inside the box. Thought it may gave been a problem with my drio ststem. I turned off the water to ky drip system, empempt out the box at the water neter sbd nie it is filing up again. DontD want to be charged fir thid eater ususa.gewaterthisforon'tnowandmeteriedmysystemdriphaveIToday
  • 801-1011 W Encinas St Gilbert, AZ, 85233, USA - Gilbert
    Our cover for the water has broken in half and left it uncovered. Worried about someone hurting themselves or a car getting stuck in it.
  • 3255 E Woodside Way Gilbert, Arizona, 85297 - Gilbert
    resident has leak in the laundry room and cant get the water turned off. needs water to come turn the water off to the house. requested a callback from water dept sharon 201-448-0719
  • 1807 S Racine Ln Gilbert, AZ, 85295, USA - Gilbert
    I FINALLY figured out why I couldn't create a log in to Gilbert's new utility billing platform- you guys have our zip code as 85296! Correct zip is 85295. (I had to type in 85296 in order for it to recognize me in the new system, and now I have an account set up, albeit one that doesn't match my billing info for our banks, so Apple Pay won't work- will have to manually correct billing zip code every month until y'all fix the record.) Bet the trouble others are having creating accounts is something similar!!! Just wanted to share- might save some phone calls! Thanks.
  • 3874 E Stiles Ln Gilbert, Arizona, 85295 - Gilbert
    Water leak from irrigation (in ground box) between 3874 and 3866 on East Stiles Ln.
  • E Spur Rd & S 146th St Gilbert, Arizona, 85298 - Gilbert
    caller indicated that it appears someone ran over backflow water box at this location. water bubbling up and running into the street. officer is on the way to check it out and possibly taking a criminal damage report
  • 3967 E Indigo Bay Ct Gilbert, AZ, 85234, USA - Gilbert
    The concrete cover on the south side of Indigo Bay— in our yard and closest to the sidewalk— is cracked and broken. We believe it’s a city utility cement cover that requires replacement. It’s been that way since we purchased the home but it’s become more of a hazard recently when walking nearby. Would love to have someone take a look and either replace this or instruct us on next steps. Thank you!
  • 3967 E Indigo Bay Ct Gilbert AZ 85234, United States - Gilbert
    Concrete cover on city utility access is broken beyond repair It's located in the front yard in the north east corner of the lot at 3967 This utility cover was broken when we purchased the home , but we never went into our front yard so it didn't matter Now we want to enjoy our front yard and this concrete cover postsa hazard Another utility company instructed us it was a city matter Could you replace this or instruct us on next steps? Thank you for your service and care