Town-Wide Issues PLUS

A lot of water has been running from water meter location down the street for almost a week. There are orange cones place around it but nothing has been done

Appear to have sunken water main box on freestone parkway between Douglas Ave and Ford on west side of street

My wife and I were on vacation when we were notified that a Town of Gilbert staff member was at our house trying to reach us stating we had a "massive leak". He had apparently looked around our home and didn't see anything so assumed that the leak was in the house.
We ultimately tried to contact the Gilbert Water Works staff member to see what more we could find out and as the offices are closed on Friday we contacted the Police Department who dispatched Officer Fisher to our home. He, too, walked around our home and saw no leaks, peered into the windows and saw no leaks and we opened the garage door remotely and he saw no signs of any water damage.
He did notify us that there were water meter issues happening and perhaps this was something we should check into when we return from our vacation.
Our meter read we used 315,000 gallons of water when our average usage is 6-18,000 gallons.
The only unusual thing that happened this Summer was our water irrigation timer we use to fill our pool for 20 minutes a few times a week during the summer was broken during a monsoon by a falling branch from our tree and when we returned home from a previous vacation the water was running. At that time, there was not much of a big puddle and the water was absorbed completely in a matter of hours. I installed a much more substantial unit and we've had no further problems.
Our bill is for $2.838.12 whereas our bill is usually $150-200.00.
We would sure like someone to help check our meter and see what can be done with this absolutely HUMONGOUS bill.
Thank you for your assistance.
Frederick and Linda Nelson
610 West Stanford Avenue
Gilbert, AZ 85233
480-600-4144 Frederick
480-600-6218 Linda

Water sensor check

I’m sure you’re aware of this, but there is a ton of water coming out of the water treatment thing that’s on the corner of ray and Recker leaking from underneath the wall a ton of water flowing from the back of it as well and all the way up recker

Our cover for the water has broken in half and left it uncovered. Worried about someone hurting themselves or a car getting stuck in it.

Hi Code Compliance,

This broken irrigation control valve cover in a private sidewalk has been needing repair for months. The danger is someone will fall through it. The sidewalk is a popular cut-through between the SanTan Freeway trail and Higley Rd.

No progress seems to have been made despite previous requests for Code Compliance to encourage the property management to fix it.

Could you please try to spark the commercial property owner to action? You will spare our heels from injury.

Water leak right next to city box

resident has leak in the laundry room and cant get the water turned off. needs water to come turn the water off to the house. requested a callback from water dept sharon 201-448-0719

Water coming from a green painted sewer. Flowing steady

This is a test for meters. Please leave for John S.