Town-Wide Issues PLUS

My wife and I were on vacation when we were notified that a Town of Gilbert staff member was at our house trying to reach us stating we had a "massive leak". He had apparently looked around our home and didn't see anything so assumed that the leak was in the house.
We ultimately tried to contact the Gilbert Water Works staff member to see what more we could find out and as the offices are closed on Friday we contacted the Police Department who dispatched Officer Fisher to our home. He, too, walked around our home and saw no leaks, peered into the windows and saw no leaks and we opened the garage door remotely and he saw no signs of any water damage.
He did notify us that there were water meter issues happening and perhaps this was something we should check into when we return from our vacation.
Our meter read we used 315,000 gallons of water when our average usage is 6-18,000 gallons.
The only unusual thing that happened this Summer was our water irrigation timer we use to fill our pool for 20 minutes a few times a week during the summer was broken during a monsoon by a falling branch from our tree and when we returned home from a previous vacation the water was running. At that time, there was not much of a big puddle and the water was absorbed completely in a matter of hours. I installed a much more substantial unit and we've had no further problems.
Our bill is for $2.838.12 whereas our bill is usually $150-200.00.
We would sure like someone to help check our meter and see what can be done with this absolutely HUMONGOUS bill.
Thank you for your assistance.
Frederick and Linda Nelson
610 West Stanford Avenue
Gilbert, AZ 85233
480-600-4144 Frederick
480-600-6218 Linda

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