Town-Wide Issues PLUS

I believe a new water meter was installed earlier this year. Communication from the Town of Gilbert stated that it's possible that some meters were installed incorrectly, and, therefore, are showing higher water usage. I believe I can request that someone come out to my home to inspect the meter to make sure it has been installed correctly and that it's working correctly.

I am making that request now. Thank you.

caller has a leak somewhere on their property and they cant get the water turned off. feel they need water turned off at the meter. having a hard time getting through to utilities via phone

The concrete cover on the south side of Indigo Bay— in our yard and closest to the sidewalk— is cracked and broken. We believe it’s a city utility cement cover that requires replacement. It’s been that way since we purchased the home but it’s become more of a hazard recently when walking nearby. Would love to have someone take a look and either replace this or instruct us on next steps. Thank you!

Concrete cover on city utility access is broken beyond repair It's located in the front yard in the north east corner of the lot at 3967 This utility cover was broken when we purchased the home , but we never went into our front yard so it didn't matter Now we want to enjoy our front yard and this concrete cover postsa hazard Another utility company instructed us it was a city matter Could you replace this or instruct us on next steps? Thank you for your service and care

Outside our church there is a city water metal cover. As attached is leaking on sidewalk and street curb

Tree trimmers ran over meter and disconnected it

Not sure this is the correct category but seems closest. I was hoping to have my meter checked when possible.

As of about 4-5 days ago our water pressure inside and outside our residence has dropped significantly and there's no detectible leaks on the property that might explain it. A couple days prior I *did* see someone working in our valve box and I think I saw the valve itself removed. I think it was the Gigapower workers that are wiring our neighborhood for fiber. The timing is close enough that I wonder if they broke something.

This isn't super-high priority but I'd like to get on the schedule.

Regards,
Dave Mittner
[email protected]
480-650-2849

In May, June I saw an increase in cost, and then July my water rose to $524 It's usually $99 I live in a 1200 square foot home I am the only resident I am not on any of your plans I am in the new portal I have been trying to get on a discount program for months but no one has answered my voice mails I am asking that you check out my meter and help me understand the high cost/usage according to your portal I sincerely need discount assistance The numbers I have receive have not returned my call Please advise Thank you Jennifer Burkel

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Water is pouring out of the water meter box on the east side of the property

leak at 701 S Martinique