Town-Wide Issues PLUS

Open Issues: 566 • Closed Issues: 73,872 • Acknowledged Issues: 889
  • 825 E Juanita Ave Gilbert, Arizona, 85234 - Gilbert

    We had a massage unexplained water usage increase for a couple of months

    Read date:
    June -43k (normal for this time of year)
    July -61k (NOT normal for time of year)
    Aug -80k (extremely higher than normal for time of year)
    Sept -43k (normal for this time of year)

    The only time our water usage has been this high was when we had a water main break in 2022 and we had that repaired (since that happened, we now check that every week to make sure there are no leaks), and when we over-seeded our large backyard in the winter for our son's weddin and used sprinklers Otherwise we use flood irrigation for our backyard

    We had a professional out in July 2025 to do an extensive (and expensive )inspectionof our pool and they found no leaks
    Many of my neighbors have also complained about unexplained spikes in usage Could we have someone come out and check?

  • 1532 E Vaughn Ave Gilbert, Arizona, 85234 - Gilbert
    Could the town check to see if our water meter is reading correctly. Since the new billing system started our water usage readings have doubled. We already checked to see if the meter was running with no water turned on and it wasn't. We have artifical grass and no pool so if we had a leak it seems like we'd see water pooling somewhere. We just want to be sure it is correct. Thank you
  • 1862 E Shannon St Gilbert, Arizona, 85295 - Gilbert
    caller has a leak somewhere on their property and they cant get the water turned off. feel they need water turned off at the meter. having a hard time getting through to utilities via phone
  • Other應答
    7296 S Quinn Ave Gilbert, Arizona, 85298 - Gilbert
    water is actively flowing down the street from the driveway.
  • 801-1011 W Encinas St Gilbert, AZ, 85233, USA - Gilbert
    Our cover for the water has broken in half and left it uncovered. Worried about someone hurting themselves or a car getting stuck in it.
  • 1219 E Harvard Ave Gilbert, Arizona, 85234 - Gilbert
    Tree trimmers ran over meter and disconnected it
  • 3255 E Woodside Way Gilbert, Arizona, 85297 - Gilbert
    resident has leak in the laundry room and cant get the water turned off. needs water to come turn the water off to the house. requested a callback from water dept sharon 201-448-0719
  • Other應答
    608 E Pinto Ct Gilbert, Arizona, 85296 - Gilbert
    This large unused irrigation/meter box was left at my home when repairing a water meter leak several months ago. Please have someone come pick it up next to the garage door/trailer gate.
  • 1807 S Racine Ln Gilbert, AZ, 85295, USA - Gilbert
    I FINALLY figured out why I couldn't create a log in to Gilbert's new utility billing platform- you guys have our zip code as 85296! Correct zip is 85295. (I had to type in 85296 in order for it to recognize me in the new system, and now I have an account set up, albeit one that doesn't match my billing info for our banks, so Apple Pay won't work- will have to manually correct billing zip code every month until y'all fix the record.) Bet the trouble others are having creating accounts is something similar!!! Just wanted to share- might save some phone calls! Thanks.
  • 3874 E Stiles Ln Gilbert, Arizona, 85295 - Gilbert
    Water leak from irrigation (in ground box) between 3874 and 3866 on East Stiles Ln.
  • E Spur Rd & S 146th St Gilbert, Arizona, 85298 - Gilbert
    caller indicated that it appears someone ran over backflow water box at this location. water bubbling up and running into the street. officer is on the way to check it out and possibly taking a criminal damage report
  • 3967 E Indigo Bay Ct Gilbert, AZ, 85234, USA - Gilbert
    The concrete cover on the south side of Indigo Bay— in our yard and closest to the sidewalk— is cracked and broken. We believe it’s a city utility cement cover that requires replacement. It’s been that way since we purchased the home but it’s become more of a hazard recently when walking nearby. Would love to have someone take a look and either replace this or instruct us on next steps. Thank you!