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Ticket #1665389. Ticket forwarded to Streets Department for follow-up. Initial complaints will be investigated within 24 hours when called in before 2PM, and can take up to 3 business days to repair.
After the timeframe of your request has passed, you can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)
This is the second time an employee of the 311 system has closed one of my cases without anything having been done.
Please understand this: Acknowledging an issue does not solve it. Do *not* render a case closed until it has been repaired. Doing otherwise only angers residents.
And still nothing, despite this promise: "Initial complaints will be investigated within 24 hours when called in before 2PM, and can take up to 3 business days to repair."
I visited the 311 link that supposedly allows citizens to track their reports. The link, apparently, is gone.
From JP I got an Email from Stephen Lorenz and a crew will be out Wednesday June 1 to address this sink hole. Please report status again tomorrow after repair. Thanks
Joe Palmer BVTW
A crew of three men stopped by on Wednesday. They added asphalt, but I'd hardly call this fixed. The asphalt is unusually chunky and uneven, inviting more sinking once a few cars have driven over it. Leaves, bits of trash and cigarette butts are embedded in it because no effort was made to clear the area before or after.
I appreciate the Streets Department's attention to this damage, but these guys did a second-rate job, and it's not going to last. Why not do it right the first time?
I'm not closing this case until the issue is corrected with decent craftsmanship.
Christopher, Please call or email me at email@example.com or 215 574 5050 THX
Voting lets your government know.
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