Service request submitted. (mb)

This is the second time an employee of the 311 system has closed one of my cases without anything having been done.

Please understand this: Acknowledging an issue does not solve it. Do *not* render a case closed until it has been repaired. Doing otherwise only angers residents.

Here is a photo of the damage, which clearly has not yet been fixed. The case is open.

That's the very sink hole that I fractured my foot in last February (2010). Jack and I were coming home from having dined out and I didn't see it. Though I was quite sober! I stepped into the hole and fell fwd fracturing my 5ht metatarsal. Hurt like hell. Has anyone notified the streets department?

And still nothing, despite this promise: "Initial complaints will be investigated within 24 hours when called in before 2PM, and can take up to 3 business days to repair."

I visited the 311 link that supposedly allows citizens to track their reports. The link, apparently, is gone.

Convenient.

From JP I got an Email from Stephen Lorenz and a crew will be out Wednesday June 1 to address this sink hole. Please report status again tomorrow after repair. Thanks

Joe Palmer BVTW

A crew of three men stopped by on Wednesday. They added asphalt, but I'd hardly call this fixed. The asphalt is unusually chunky and uneven, inviting more sinking once a few cars have driven over it. Leaves, bits of trash and cigarette butts are embedded in it because no effort was made to clear the area before or after.

I appreciate the Streets Department's attention to this damage, but these guys did a second-rate job, and it's not going to last. Why not do it right the first time?

I'm not closing this case until the issue is corrected with decent craftsmanship.

Christopher, Please call or email me at jpalmer@bvtw.org or 215 574 5050 THX

JP

My daughter and several other children play in this street, and I'm afraid this will lead to one of them getting hurt.

I should add that the patch has completely washed down the sinkhole, and the problem is worse now than before.

I have already fallen and broken my 5th metatarsal due to that hole!

Ticket #1665389. The Streets Department received this request and reported that work will be scheduled. Thank you. (mb)