Invite your neighbors and friends to utilize SeeClickFix so they can post, vote, and comment on issues in your neighborhood and city.
Enter a comma separated list of emails. They'll only get this one email and we won't add them to any email lists.
The street light on Pembroke Blvd. to the west of the intersection with Cathedral Dr. is out.
In addition, I was immediately alerted when you commented on this item. This tool gives me the ability to track other people's issues within my community and vote on what I believe to be the most important issue. It also brings some accountability on the city to address problems as I can see in an open forum the number of people concerned about an issue.
I would think it helps the city in interacting with its citizens more efficiently as they can respond to an issue such that anyone interested in this situation is aware of their intended/taken actions. If I went to the city website and entered the same traffic light issue, it would not be grouped with the one originally submitted. So once fixed the city would have to look through each ticket to see if it was related to the fix in order to respond OR they would realize that required too much time and effort and just not respond, thereby missing an opportunity to form a closer relationship with its constituents.
Yes there is a form to report potholes and other outages.
I understand all your points, but now you are expecting city staff to check and manage requests from this site as well as mangaing requests from the city site and phone calls. Staff resources are limited already.
Nunya, you come across as a city employee tasked with monitoring this site and none to thrilled, at that. If that is the case, then I thank you for your diligence and your effort. Having the city here could be very useful and good.
The forms, while there, are very limited in their usability. Further, for each issue I have to go to a new form. The forms are not easy to fill in (requiring all kinds of information) and the information derived will be imprecise. Take the street light form, it asks for the nearest address which can be rather far away from a location, as is the one I listed here. There is no address close, as all the houses on this road back up to it.
Beyond that, though, the community can get involved. You'll see that others have "piled on" asking that this problem be fixed. You can see what the community considers important by noting how many people agree with the original post. You can also enter the location of something much more accurately by dropping a pin on the map. This, combined with a detailed description, should be sufficient for anyone to locate the problem.
Nunya, Anthony, & Michael:
My name is Jason Hall and I am the City's Webmaster. My team has been receiving all the email replies to this thread. I can't comment on this service, however I can tell you that I am working with my management on how we can address issues that are open on this site.
City of Virginia Beach Web Team
Just an FYI, I went ahead and submitted a form on vbgov.com for this outage. Public Works should take care of it if it has not already been taken care of.
FYI - Work order has been submitted.
We have received your email and Dominion Virginia Power has been notified. If you have any further questions, their phone number is 1-888-667-3000. Thank you.
This has been reported to Dominion Power by the City of Virginia Beach. We will send another report.
Virginia Beach City Manager's Office
Dominion Power reports this has been repaired.
Virginia Beach City Manager's Office
Dominion Power reports this was repaired 4/12/10.
Voting lets your government know.
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