Thank you for contacting MiFerndale. We extend our apologies for the length of time this ticket has been open. We are currently in the process of updating our system to make it timelier and more efficient for our residents. Has this request been resolved to your satisfaction? If not, please let us know so we can escalate this request and resolve it. You can respond this comment, or feel free to contact the City of Ferndale at 248-546-2519 or dpwservice@ferndalemi.gov. Thank you for your patience and understanding.

Thank you for contacting MiFerndale. We extend our apologies for the length of time this request has been open. We are currently in the process of updating the platform to make it timelier and more efficient for our residents. The City has hired a dedicated Customer Service Advocate to ensure requests will not go unanswered. If you have additional questions, concerns or if this request has not been resolved, you can contact me directly at 248-546-2525 ext. 111; clang@ferndalemi.gov or resubmit your request via the MiFerndale platform. Thank you for your patience and understanding.