From Philly 311:

"Thank you for contacting the City of Philadelphia’s 311 Contact Center. Your request for pothole repair has been submitted to the appropriate department. Requests received by 2:00 pm are generally investigated within 24 business hours and the normal response time to repair potholes is three business days.

The reference number for this request is # 3514706. You may track the status of your request using the reference number provided via our website at http://www.phila.gov/311 . Please note updates to the website may take up to 48 hours to appear.

Please note that all potholes are not the responsibility of the Philadelphia City government and those referred to the appropriate non-City agency may take longer to repair. In such cases you will be contacted by a member of the Streets Department regarding the reassignment of the request."