We are not scheduling loose leaf collections; however the vacuum trucks are working in the four areas of Chattanooga. There are large amounts of loose leaves this year and the process for vacuuming is very slow. I am not aware of anyone in this office telling people when the vacuum trucks will be a certain location because we don't have that information. I apologize for the confusion and I hope this helps clear up any misconception as to the day or time of collection. We do schedule Brush collection and Bagged Leaf collection. Those are completed within 3 to 5 business days. If you have any other questions or concerns, feel free to contact me a henley_l@chattanooga.gov anytime.

"Therefore be ye also ready: for in such an hour as ye think not the vacuum trucks cometh."

If you build it, they will come!

Perhaps pictures of other neighborhoods (with significantly fewer leaves than ours, implying vacuum trucks having already come and gone) sent to 311 would make an impression.

Despite the heavy rains, my understanding is that leaf output has been steady for at least the past several years. I guess the resolution is, we should bag our leaves from now on?

Leaves were collected along Duncan Avenue today (thank you!), but not along Hickory (my cross street). Kind of odd. I can't say what other areas in Highland Park might have seen activity. Collection does seem to be haphazard - but thanks for coming today.

...and the vacuum trucks cometh along Hickory a this very minute (at least outside my house). Thanks!

Yeah!

We have the same problem in the Ridgedale Community
I've filed a complaint on 311 for their lack of disclosure:

http://my-lady-f.livejournal.com/76592.html

I found out they are only going to bring the vacuum truck through each neighborhood twice for the entire season.

Oak grove has the same problem.

The leaf trucks have yet to darken E. 12th St or S. Beech St.

And still nothing. They have nearly rotted into the street at this point...

Service Request # 10-00000256 has been submitted as a complaint regarding the fact that the leaves have not been picked up in this area. I have asked that the supervisor check on this matter and get the leaves picked up as soon as possible.

Checking in two weeks later - has this problem been resolved yet?

Yes. The vacuum trucks have come and the leaves are gone. Thanks!

Resolved.