Acknowledged by: City of Detroit

Investigate Water in Basement Acknowledged

8609 Esper St Detroit, MI, 48204, USA Show on Map Hide Map
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Reporter

Issue ID:

10639419

Category:

Investigate Water in Basement

Viewed:

3 times

Reported:

on

Service Request ID:

82396

Description

I want to file a damage claim with DWSD regarding 3ft of water flooding my basement. I had over $40,000 worth of damages. I lost my Furnice, hot water tank, furniture, bedroom furniture, clothes, shoes, and my electrical outlets were damaged. My wall and floors were damaged as well Please see attached claims form. I was only allowed to upload 1 picture. I have several contractors estimates and pictures of my damaged/loss items

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. Is the Water backing up through the floor drain?
A. Yes
Q. Is the Water clear or is there raw sewage?
A. Murky Water
Q. Is your basement still flooded?
A. No
Q. Are you Disabled or a Senior Citizen that Needs Assistance?
A. No
Q. Do you have large items that require 2 or more people to move?
A. No
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Date of damage?
A. June 26, 2021 09:00
Q. Do you have a child under 10 in the house?
A. No
Q. Do you need cleaning sanitation services?
A. Yes
Q. Additional Information
A. I contacted customer service several times for assistance with up loading my damage claims form and was told by several customer service reps, Ms Barber and Ms Bradshaw that they weren’t given any instructions how to help peo complete/upload forms

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