Thank you for submitting this request, it has been received as service request #128781. This is an automated response. This account is not monitored 24/7. This request will be reviewed within approximately 48 business hours and updated appropriately.Please feel free to contact us at (785) 368-3947 if you feel your request has not been properly addressed or there is a need for additional information. Thank you! If this is a City emergency, such as a water main break, please call 368-3111. If this is an actual emergency, please call 9-1-1.

You can expect an update on your service request on approximately 2021-09-24T18:05:27. This is an automated message. Please view ticket for staff comments.

You can expect an update on your service request on approximately 2021-12-31T15:00:00. This is an automated message. Please view ticket for staff comments.

we will have a crew trim the tree away from the house.

Thank you.

Thank you so much!! Please let me know if you can when your crew will be by.

Any updates?

You can expect an update on your service request on approximately 2022-04-29T15:00:00. This is an automated message. Please view ticket for staff comments.

This request has been on here since September of last year. When will someone be out to trim the tree?

You can expect an update on your service request on approximately 2022-05-27T15:00:00. This is an automated message. Please view ticket for staff comments.

Due to equipment issues we have a large backlog of request for this crew. We still have a request open and are working to get caught up.

Thanks

A crew was out to my home a few weeks back and mentioned a 2nd crew would have to come with a different truck. Was wondering if they happen to know when that may happen?

Thank you for submitting this request (#128781). It has been addressed and is now closed. This is an automated response. Please view ticket for staff comments. If you have any questions, please call us at 785-368-3111.