Administrative Secretary assigned this issue to Chief of Staff

UPDATED RESPONSE DIRECTLY FROM UNITED ILLUMINATING.

PLEASE EXPLAIN WHAT THE DELAY IS FROM THE TOWN.WHO IS RESPONSIBLE MAYOR, PUBLIC WORKS, LEGISLATIVE COUNCIL OR OTHERS?

Subject : STREET LIGHTING IN HAMDEN CT
Question Reference
Response By Email (Customer Care Representative) (01/10/2022 08:02 AM)
Dear Valued Customer,

Thank you for submitting your inquiry.

We are waiting for the Town to sign off.

Sincerely,

Customer Care Center
United Illuminating Company

Subject : STREET LIGHTING IN HAMDEN CT
Question Reference Number : 211228-000121

Response By Email (Customer Care Representative) (01/10/2022 08:02 AM)
Dear Valued Customer,

Thank you for submitting your inquiry.

We are waiting for the Town to sign off.

Sincerely,

Customer Care Center
United Illuminating Company

why has the chief of staff not replied or taken any action on this? More residents are complaining more than ever about very poor lighting and with the juvenile crime wave in our town it even more important. Mayor Garrett please respond as we deserve an honest and transparent answer

UI has submitted proposal to Town numerous time It abosultely absurd that that a free service for the good of the town and taxpayers is ignored. It is my understanding that community groups are holdiing this up , makes no sense its FREE and is a technological advancement that saves money and maintenance costs Take action now as every other city and town in the area has

NOW THAT 7 MONTHS HAVE PASSED AND NOT EVEN A COURTESY ACKNOWLEDGEMENT OR REPLY IS UNACCEPTABLE.MAYOR GARRET IF YOU CARE ABOUT ABOUT YOUR NEW POSTITION YOU WILL HAVE SOMEONE PLEASE EXPLAIN EXACTLY WHAT THE PROBLEM IS, IT IS YOUR DUTY AND RESPONSIBILITY TO SERVE ALL RESIDENTS OF HAMDEN, EVEN IF YOU DISAGREE WITH THEIR VIEWPOINTS. I LOOK FORWARD TO YOUR IMMEDIATE RESPONSE. THANKK YOU

answer Please?

will the town please reply to this request

Chief of Staff???Status please

Hi Alan,

You are being ignored. Sometimes, that happens. SeeClickFix is mostly used for rudimentary requests to fix something, i.e., potholes, graffiti, trash not collected, etc.

Your request is for an infrastructural change. That's a major request, and it's the main reason you're being ignored.

You might want to try a different approach. I recommend completing the request form with our town's Traffic Authority on the following webpage:

https://www.hamden.com/375/Traffic-Authority

You should include all correspondence with United Illuminating on that form. Ensure your request is as clear as possible. Any ambiguity will give our town an excuse to ignore you further.

Today, March 20, 2023, is the cutoff date to have your request included with the Traffic Authority's next meeting on April 10, 2023.

Also, you might want to start making some phone calls. It's advisable to record all calls and ask for the names of each person with whom you speak.

I hope this information helps.