We have received your request and have forwarded it to AmWaste. Amwaste purchased the previous vendors carts, so there is not need to exchange carts unless they are broken or missing. If you have a damaged cart, please place it at the road with a note on it saying "Please swap or please dispose of." They will swap out your cart or take your extra cart. If you do not have a cart and need one, AmWaste will deliver it to you upon request.
If your bin has not been delivered or exchanged within 10 business days, please let us know and we'll follow up with AmWaste or coordinate other arrangements with a Hoover Crew. Simply email myhooverconnect@hooveralabama.gov or call 205-739-7311.

Thank you for your patience

Upon being on site 01/31/2022 there did not appear to be a broken cart out for recovery, we did however deliver a working usable cart. If you still have a cart needing to be picked up please place a new order when this is readily available. Thank you!

Work Complete. Your request to My Hoover Connect has been closed at this time. Thank you for making Hoover a great place to live and work.