Apparently UI sent a rep who claimed that fixing this street line was the responsibility of the homeowner, not UI. I understand differently. Problem needs to be pursued at a higher level of UI.

What happend if this cable comes down on an adult or child? Who is responsible?

The line easiest to reach is telephone or cable.

We are trying to delineate issues that are current and need the city's attention to resolve. Any issues prior to 2013 are being closed. If your issue remains and needs to be addressed by the city, please either re-open or open as a new See Click Fix issue. Thanks.