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On Sat. 8/20- around 2:45pm- my sister, Janet Shea called me at home to tell me that while she was aboard the Manhattan bound tram- it stopped suddenly and started swinging wildly. She and the other passengers were very afraid. She spoke to the Cabin Attendent, who stated he could not bring the cabin backwards slowly to the Tram station on the Island.. He also stated to her that he was now afraid- as this was the second time today this type of incident had occurred. There were no high winds, lightning, etc.. I also called PSD as soon as I was told and they were not informed. I called RIOC- the main number and you cannot get anyone there.. This is happening way too much with a brand new 25 Million Tramway that took more than a year to complete.. This doesn't sound safe...