Thank you, this has been received as service request #2022-09840, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Thank you for using Gilbert 311. Looks like your pile may have been placed out after our Crews went by your area. You may call to set up a special pick up which includes a fee, or please pull back the items until your next Bulk pick up. You may place your items out no earlier than April 30th. Collection Begins May 2nd. Here is the link to make sure your pile doesn't get missed for unacceptable items or placement issues.
https://www.gilbertaz.gov/departments/public-works/solid-waste/trash-recycling-pickup-schedules

It was absolutely 100% not out out late in fact I was worried I’d get a notice since it was out the week prior. I was literally shocked and have NO idea how it was missed. As my neighbors was picked up.

Thank you, this has been received as service request #2022-10104, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Hello,
Thanks for your reaching back out. All of the tools we have would indicate the pile was placed out late. Since you are confident that it was out earlier than our guidelines permit, we are happy to swing a truck back by there this week to get it picked up. Your placement looks great, and from the photo, the contents look acceptable, so we should be set.
Have a great day!