This issue was recategorized from Traffic Engineering Requests (speed humps, residential traffic issues, traffic signal requests) to Traffic Signal Timing.

Gilbert 311 hat dieses Thema Engineering - Mike 🚦 zugeordnet

Thanks for reporting this issue to Gilbert 311! We look to resolve this issue soon.

First thanks for the additional information related to the time of day / level of light information it does help with trouble shooting the item. Video detection sometimes does need adjustments too recognize vehicles at all times of day due to light levels, shadowing, cloudy days, direct sunlight etc. all can have a negative impact on its abilities and fine tuning may be required. I will get this over to our field technicians and a work order will be created for them to check it out a make adjustments as needed. It may help to know what color of vehicle you drive if you would like to provide them with that additional information? Thanks again for reporting it!...Mike S.

This issue was recategorized from Traffic Signal Timing to Traffic Signal Outage/Malfunction.

Gilbert 311 hat dieses Thema Engineering - Aaron zugeordnet

Thank you, this has been received as service request #2022-27422, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

I was driving a small white suv

A work order has been created for this request (#2022-27422), and assigned to staff. This is an automated response.

Your request (#2022-27422) has been addressed and is now closed. Thank you for using Gilbert 311!