Ticket #1965599. Ticket forwarded to Streets Department for follow-up. April to November: Initial complaints will be investigated within 24 hours and permanent repair will be completed within 45 business days.

After the timeframe of your request has passed, you can check the status of your ticket by calling 311 Monday thru Friday from 8:00 a.m. to 8 p.m. Just give us the ticket number and we can check it for you. You can also go online to www.phila.gov/philly311 and track your request. Thank you. (mb)