Description
Please do a better job of notifying residents of DAILY construction work that will impact access to their property. Our neighborhood received a flyer last week that notified us of upcoming water main work, but that flyer listed no dates.
Yesterday, several people in our neighborhood were caught off guard by work being done that blocked our street, and blocked several driveways. If we had been notified in advance, residents could have parked on the street so they would not be stuck in their driveways while the work was being done.
There is not enough space in this neighborhood for everyone to park on the street all of the time. Simply giving us very broad notice of work being done, with no specific dates, is useless. We cannot ALL park on the street indefinitely until the project is completed.
Many residents are extremely concerned about the poor communication shown so far in the early stages of this project, and what we can expect as the project moves forward. Are we going to suddenly discover that we cannot leave our driveways again? Are we going to suddenly find ourselves with no water, with no advance notice?
This poor communication is inexcusable, and shows a lack of concern for the impact that this project has on residents. We can't work with you if you won't tell us what to expect, and when to expect it.
A previous SeeClickFix report on this same concern was never addressed; more poor communication, and keeping the residents in the dark.
Please do better for the tax paying residents in this community. We know these water main improvements need to be made, but we also need to be able to live our lives during the project.
I hope this report actually receives a reply, instead of more silence.
4 Comments
Malden, MA (Verified Official)
Robert P. Knox Jr. (Director of Public Works) (Verified Official)
Malden, MA (Verified Official)
An anonymous SeeClickFix user (Registered User)
This report is over a month old, and STILL no reply from the city. Another neighbor just opened a new request about this problem this morning.
Why is the City and / or contractor not communicating with residents about the daily, changing impact of this project on the residents of this neighborhood?? Why is it so hard to leave a notice on residents' doors A DAY IN ADVANCE when residents will not be able to exit their driveways?
Why are you never replying to these requests? Where is the responsibility and accountability for the management of this project? Someone is not doing their job, and they need to START doing it, or the City needs to find someone else to do that job.