Description

I called the City of Oakland Public Works Department last Friday October 24th to report a sofa illegally dumped in front of my house but on public property on the curb. They gave me a reference number and told me the sofa would he removed in 5 business days (that would have been Friday, October 31st. I was also calling every other day to make sure they were still coming to pick it up. When I called this morning (Tuesday, November 4th) to see why the sofa had not yet been picked up, the operator told me that the department HAD CLOSED MY CASE/SERVICE REQUEST AND THEY WOULD HAVE TO OPEN IT AGAIN AND SEND THE REQUEST TO A SUPERVISOR! They had told me last week that they were sending my request over to a supervisor and a few days later sofa was still there and They Still Had Closed My Case! Wtf?!