Gilbert 311 assigned this issue to Office of Digital Government - Derek

This issue was recategorized from Other to Sidewalks - Trip Hazard/Concrete Repair.

Gilbert 311 assigned this issue to Public Works - Jimmy

Thank you, this has been received as service request #2022-39129, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Hi, neighbor!

We've sent this over to our streets and sidewalk team to get their input. Stay tuned here as we update. This will likely go through a few people so we'll post here as we have new information for you.

Thanks so much for the response. Have a great night.
Rexann

Public Works - Chance assigned this issue to Public Works - Arturo

Public Works - Arturo assigned this issue to Engineering - David F. 🚦

Thank you for reaching out with your question. Modifications to the driveway and sidewalks in front of your home is possible. Most of your driveway is on your private property. Sidewalks are typically in the Right of Way (ROW). Since the ROW is public space, it has to meet the requirements of the Americans With Disabilities Act (ADA).

Your subdivision was platted in 1998. Since your subdivision and home were constructed, changes have been made to the ADA by the United States. Your existing driveway and the pedestrian ramps do not meet the current ADA regulations. There is a type of "rolled" curb (I suspect similar to what you described in your request) that can meet the ADA requirements.

Making those types of changes does require getting a permit to perform work in the ROW. I am going to try and assign this 311 request to someone in the Town's Development Services Department. You can reach out via the telephone to our Customer Service Professionals for assistance about who you need to visit with. (480-503-6700) You can visit the Town's website for the One Stop Shop or visit the One Stop Shop in person on the 1st floor or the Municipal Building II, 90 E. Civic Center Drive. They will be able to help or direct you to the help you requested.

Hi. Thank you for all the awesome information. I did call the Town of Gilbert but they had no idea what I was asking. I’ll try to take a few hours off of work and go down in person to get this moving.