Thank You, for your complaint regarding the subject intersection. In order to assist you we need to obtain additional information. What time of day are you experiencing these delays AM Rush, Midday or PM Rush? This additional information will allow the Boston Traffic Management Center to hopefully alleviate this congestion.

Re: Street Light Outages

Case Number: 101000355699

Dear Constituent,

Thank you for contacting Mayor Menino's 24 Hour Service regarding a Street Light Outage, which you reported on 11/19/2011 10:06 AM, located at 229 N Harvard St, Allston, MA, 02134.

The Public Works Department has reported to us this case was resolved on 11/22/2011 1:16 PM, noting:

Case Resolved
A Boston Traffic Signal Inspector visited this location today and with the help of the Boston Traffic Management Center timing was adjusted. Since this location has loop detectors in the roadway North Harvard Street should not be delayed. Additional green time was given to North Harvard Street the Boston Traffic Mangement Center believes that ths adjustment will alleviate some of your issues.

If you have questions, or feel the issue has not been resolved to your satisfaction, please let us know immediately by calling 617-635-4500 or by replying to this email.

Mayor Menino appreciates you taking the time to report these issues. Your engagement helps make our neighborhoods even stronger. If there is anything else we can do, don't hesitate to call or go on-line to - www.cityofboston.gov. We're available 24 hours a day, seven days a week.

Sincerely,

Mayors's Hotline Staff

Issue Closed