Last June I applied for a Letter of Determination from city Zoning Department, Nick Taylor, and paid the $100 fee for the letter. In August I wrote and asked when the letter would be provided because we needed it. There was no reply.
In October I wrote and said we no longer needed the letter, so would the city please refund the fee since the service was never provided. I received a reply from Mr. Taylor asking how I paid the fee. I provided the information.
To date, I have not received my refund or any information from the city. Zoning does not answer their phone. What is the procedure for getting my refund?