Could be wrong on this, but I think the site is rented, and always under a threat of closure (which would be devastating to us locals)!

Thank you Mary. I have emailed Michele Martel. Lets see what happens

I sent an email to Michele and she responded almost immediately. Thank you for sending her contact information!

Uma – Thanks for contacting me with your feedback about the appearance of East End Station.

I have reached out to the Manager of Customer Services Operations (the Postmaster is out of the office until Friday); Lewis Hackett is essentially number two man in charge for Richmond City Post Offices such as East End. I have shared your report with him.

Unfortunately, due to the potential for liability issues and because of the need to honor our national labor relations agreements, we are unable to accept any volunteer assistance in improving the appearance of the Post Office. Only postal employees on duty may perform this work.

However, Mr. Hackett has gotten together with Manager Tanya Pettiford and they have sent requests to our Facilities Office for assistance in painting that office. Local custodians will be dispatched to attend to cleaning the windows, floor, walls and vents. The building is leased, so we only have so much control over repairs. Mr. Hackett has stated that he will contact the lessor as well so that some items which are beyond USPS control may be addressed. Mrs. Pettiford has ordered new blinds for the lobby which should be available soon. The painting cannot proceed, however, until we have milder temperatures: if it’s too cold, the paint does not adhere or dry properly.

I hope that before too long you will see a real difference in the appearance of East End Station.

Thank you for taking the time to write.

Michele Martel
District Communications Coordinator
1801 Brook Road
Richmond, VA 23232-9631

To Uma and to Ms. Martel, thank you both, and I probably speak on behalf of lots of us who gladly use this post office!

I am going to keep this open until we see the changes.

Your concern has been received however this is a matter best suited handled by the Post Office. As per the comments above, this will be handled accordingly so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

Please leave this open until the post office has responded. Thank you.

Thank you so very much for your concern. As this is a State owned facility, this request will be closed in the City of Richmond's SCF system. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.