Trash & Recycling - Missed Black/Blue Pickup Closed

259 S Cottonwood Ct Gilbert, Arizona, 85296 • Show on Map Hide Map

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Reporter

David W

Issue ID:

14712559

Submitted To:

Residential Issues

Category:

Trash & Recycling - Missed Black/Blue Pickup

Viewed:

78 times

Neighborhood:

Gilbert

Reported:

on 06/14/2023

Service Request ID:

2023-19645

Service Request ID:

2023-19531

Description

Our trash pickup has always been stellar so this is just a one-off situation I'm sure. But today, all three of our trash cans (two trash and one recycle) were not completely emptied and one of the trash cans now has a broken lid.

also asked...

Q. Any request received before 3PM Monday through Thursday – Container will be serviced next day. Any request received on Friday before 12pm – Container will be serviced Same Day. Any request received on Friday after 12pm – Container will be serviced on the following Monday. Please make sure that you place your container out at your normal collection area by 5AM on the day that is specified above. For more information about schedules and pickups, visit https://gilbertaz.gov/trash
A. Yes, I acknowledge the above information

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11 Comments

Gilbert 311 (Verified Official)

Gilbert 311 assigned this issue to Public Works - Cris

06/14/2023 · Flag Flagged
Acknowledged Town of Gilbert (Verified Official)

Thank you, this has been received as service request #2023-19531, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

06/14/2023 · Flag Flagged
Public Works - Amanda ♻️ (Registered User)

Thank you for submitting your request through Gilbert 311! Please make sure to have your container out by the curb with the lid closed by 5AM tomorrow, and we'll get it serviced for you.

06/14/2023 · Flag Flagged
David W (Registered User)

Amanda, thank you. This was a weird one to have all of the cans not emptied completely. The trash cans are back out as you requested. We'll wait on the recycle until it's closer to being full again. With regard to the broken trash can, will you be servicing that one when you pick up the trash? Thanks. BTW, I will try to attach more pictures. The online system only let me attach one last time.

06/14/2023 · Flag Flagged
David W (Registered User)

Picture of 1/2 empty trash can #1

06/14/2023 · Flag Flagged
David W (Registered User)

Picture of 1/2 empty recycle.

06/14/2023 · Flag Flagged
Closed Town of Gilbert (Verified Official)

Your request (#2023-19531) has been addressed and is now closed. Thank you for using Gilbert 311!

06/15/2023 · Flag Flagged
Reopened David W (Registered User)

In my original note I mentioned that one of the cans also now has a broken lid. Can we get that fixed on this ticket as well, please?

Thanks.

06/15/2023 · Flag Flagged
Acknowledged Town of Gilbert (Verified Official)

Thank you, this has been received as service request #2023-19645, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

06/15/2023 · Flag Flagged
Public Works - Amanda ♻️ (Registered User)

Good morning, as for the broken lid, this will need to be made as a new request. If you go into 311, you should be able to submit for a repair. All different type of ticket categories need to be submitted separately.

06/15/2023 · Flag Flagged
Closed Town of Gilbert (Verified Official)

Your request (#2023-19645) has been addressed and is now closed. Thank you for using Gilbert 311!

11/30/2023 · Flag Flagged

Gilbert, AZ [Change location]

Trash & Recycling - Missed Black/Blue Pickup Closed

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11 Comments

Gilbert 311 (Verified Official)

Acknowledged Town of Gilbert (Verified Official)

Public Works - Amanda ♻️ (Registered User)

David W (Registered User)

David W (Registered User)

David W (Registered User)

Closed Town of Gilbert (Verified Official)

Reopened David W (Registered User)

Acknowledged Town of Gilbert (Verified Official)

Public Works - Amanda ♻️ (Registered User)

Closed Town of Gilbert (Verified Official)

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11 Comments

Gilbert 311 (Verified Official)

Acknowledged Town of Gilbert (Verified Official)

Public Works - Amanda ♻️ (Registered User)

David W (Registered User)

David W (Registered User)

David W (Registered User)

Closed Town of Gilbert (Verified Official)

Reopened David W (Registered User)

Acknowledged Town of Gilbert (Verified Official)

Public Works - Amanda ♻️ (Registered User)

Closed Town of Gilbert (Verified Official)

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