Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

5679 Howard St Detroit, Michigan, 48209 Show on Map Hide Map
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Issue ID:

14790140

Category:

Water In Basement Investigation

Viewed:

11 times

Reported:

on

Service Request ID:

140527

Description

(Copied from Service Request 131362): "We investigated WIB and found that the manhole in the middle manhole of the T-alley of Campbell and Howard needs to clean and rodded the customer address is 30' west of the manhole, we was unable to locate the downstream manhole due to manhole is under dirt and water send a crew to clear the way of the manhole. "

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. November 01, 2022 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. 30 APPROX
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. CALL CITY
Q. Do any of your neighbors on your side of the street have water back up also?
A. No
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. CUSTOMER WAS TOLD THAT A CREW WOULD BE BACK TO LOCATE DOWNSTREAM MANHOLE. BUT W/O WAS CANCELLED.

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