Description
Yard waste has been at curb since 12/22 (one 32 gallon container). Our pickups are on Fridays. After yard waste was not picked up on the 23rd, I called the representative's number I was given (I have had to call him every week now for more than a month) to notify him 12/23 pickup had not been made, and that container was still at curb for 12/30 pickup. Pickup was NOT made then either. Container, and now Christmas tree, are still at curb.
I find it ridiculous that I have to call EVERY week to get yard waste picked up, and it STILL does NOT happen. We have yard waste consistently, this is at least the fourth time I've reported on this forum; and that doesn't include the multiple phone calls that we've had to make.
WHY IS IT SO DIFFICULT TO GET THIS CITY-PROVIDED SERVICE? Trash and recycling run consistently. Yard waste is an entirely different matter.
3 Comments
Acknowledged City of Raleigh 3 (Verified Official)
I will notify the Solid Waste Services staff. When they have responded I will update this issue.
For future reference, the best way to notify us of a missed collection (hopefully you won't need to use it after this) is our online missed collection form:
http://www.raleighnc.gov/home/content/SolidWaste/Articles/MissedCollectionDay.html
Larry Surles (Guest)
I am sending someone to service your adress immediately and conducting an investigation with our A.V.L. system which monitors vehicles location and service points. The route supervisor will monitor your address to ensure collection is provided. I do apologize for the inconvenients this may have caused.
Have a great day''
Larry Surles
Operations Superintendent
Solid Waste Services
Closed City of Raleigh 3 (Verified Official)