The worn/lacking/insufficient berm on Norval Ave hasn't fixed itself. The original ticket recently (?today) got canceled by someone in the department because it was an "old" request. Duh. Old request = no repair was ever done. Undermining from rain runoff remains a problem. City street. Two good potholes up top at intersection with South St have been retorted separately. The lack of repair of the berm has over the years created a growing pothole where the 50 Norval driveway intersects the City road. Please advise.