Water In Basement Investigation Archived

4787 Glendale St Detroit, MI, 48238, USA Show on Map Hide Map
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Issue ID:

15269084

Category:

Water In Basement Investigation

Viewed:

6 times

Reported:

on

Service Request ID:

147088

Description

Customer calling to say back up of dirty water when it rains causing an issue on her property

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. December 21, 2022 11:21
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Other
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. No
Q. How far did the plumber snake?
A. n/a
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. N/A
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. This water is coming out of a clean out in the customer back yard as well, every time it rains and causing ice in winter and large puddle in summer.

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