Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

10637 E Vernor Hwy Detroit MI 48214, United States Show on Map Hide Map
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Issue ID:

15658571

Category:

Water In Basement Investigation

Viewed:

69 times

Reported:

on

Service Request ID:

151459

Description

This has gotten worse and now my drainage line is backing up into basementourwate

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. November 24, 2023 13:27
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. to the municipal line
Q. Did the plumber inspect with a camera?
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. ave the city fix the cave in and damaged sewer line
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. this has been an ongoing issue for years and has yet to be resolved it's getting more and more dangerous

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