Thank you for your recent service request. We will require additional information to process your request. Please reply to this email with the following information:

How many potholes? More than 10, 20, etc.
Direction of travel? (e.g., east bound, west bound, north bound or south bound)
Valid address or street and cross street. South Wilmot Rd between what binding streets?

Your request will be processed as soon as the above information has been received.