Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

1623 Alter Rd Detroit, Michigan, 48215 Show on Map Hide Map
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Reporter

Issue ID:

15885629

Category:

Water In Basement Investigation

Viewed:

9 times

Reported:

on

Service Request ID:

154644

Description

Water keeps backing up into my basement. I removed the water from my completely flooded basement yesterday, and it keeps coming back. Negative pressure it seems like.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 14, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. n/a
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. Water is coming up from the drain and ground because I have negative pressure
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. I keep removing water and it keeps coming back. The plumber said its going to keep coming back because of negative pressure.

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