Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

2322 S Edsel St Detroit, Michigan, 48217 Show on Map Hide Map
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Issue ID:



Water In Basement Investigation


3 times



Service Request ID:



This keeps happening in my basement. I have had 5 people and 4 different companies everyone is snaking saying tree roots. The last plumber technician says there are wet wipes in the basement because they don't dissolve. PROBLEM IS: we dont use wet wipes. Where are they coming from???? I have a company coming today to jet the line. However the problem has to be fixed. Hopefully this company sent by American resources the company I signed up with through DWSD.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 23, 2024 11:47
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. One said 30 feet the other said 60 feet
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. To get main line jetted
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. Yes
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. A lot of these questions I am unsure of but only has yes and no. I just moved in september 1. The water meter had to be replaced to get water turned on. The gas meter was moved but not recently. I inherited this house so some things I remember.

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