Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

890 Edison St Detroit, Michigan, 48202 Show on Map Hide Map
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Issue ID:

15932260

Category:

Water In Basement Investigation

Viewed:

20 times

Reported:

on

Service Request ID:

155618

Description

I’m having severe backups in my basement like I’ve never seen before. I had a plumber out, he believes the city main is backed up at the back of the property in the alley. He said the manhole in the alley is full to the top so the city main is having an issue.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 24, 2024 12:21
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. N/A
Q. Did the plumber inspect with a camera?
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. The manhole in the alley behind the property is full. The city water main is having a backup which is contributing to water backing up in my basement. The city needs to address the main backup.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. Unknown
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. N/A

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