Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

13619 Saratoga St Detroit, MI, 48205, USA Show on Map Hide Map
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Issue ID:

15944525

Category:

Water In Basement Investigation

Viewed:

5 times

Reported:

on

Service Request ID:

155990

Description

WILLIE 313 784 2116 REPORTED WATER IN BASEMENT EVERYTIME IT RAINS AND NEEDS DWSD TO COME OUT AND ROD SEWER IN THE BACK

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 26, 2024 08:13
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Smelly
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. OUT TO THE CITY SIDE
Q. Did the plumber inspect with a camera?
A. Yes
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. TO CALL DWSD
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. Yes
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. WILLIE 313 784 2116 REPORTED WATER IN BASEMENT EVERYTIME IT RAINS AND NEEDS DWSD TO COME OUT AND ROD SEWER IN THE BACK

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