Acknowledged by: City of Detroit

Water In Basement Investigation Acknowledged

3668 Weitzel Ct Detroit, Michigan, 48211 Show on Map Hide Map
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Issue ID:



Water In Basement Investigation


55 times



Service Request ID:



Basement is flooding. Sewer/storm water is actively coming from basement floor drain.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 26, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Floor
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. the plumber has snaked to the sewer line. There is a house trap so it is impossible to use a camera, however several plumbers have confirmed that the water is coming from the sewer.
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. Yes
Q. What did the plumber advise or inform the customer?
A. Call DWSD to jet sewer line. This has happened more than 10 times in the last 5 years.
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. No
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. Yes
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. City storm/sanitary sewer backing up into basement. This issue has occurred many times over the last 5 years. Plumber said to call DWSD to hydrojet the sewer line.

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