Water In Basement Investigation Archived

135 E Grixdale Highland Park, Michigan, 48203 Show on Map Hide Map
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Reporter

Issue ID:

15952061

Category:

Water In Basement Investigation

Viewed:

17 times

Reported:

on

Service Request ID:

156517

Description

The street was flooded and as the ice was melting my basement was backing up

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Date of damage?
A. January 21, 2024 07:30
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. How is the Water backing up?
A. Wall
Q. What is the condition of the water?
A. Dirty
Q. Is your basement still flooded?
A. Yes
Q. Has a plumber inspected this backup issue?
A. Yes
Q. How far did the plumber snake?
A. The plumber said he couldn't fix it
Q. Did the plumber inspect with a camera?
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
Q. What did the plumber advise or inform the customer?
A. The call the city and the water department
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
Q. Has the water service line to the house been replaced recently?
A. No
Q. Has the gas meter been moved outside recently?
A. Yes
Q. Is there a sprinkler system?
A. No
Q. Is this a recently purchased vacant property?
A. No
Q. Do you have a backwater valve installed?
A. No
Q. Do you have a sump pump installed?
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
Q. Additional Information
A. I need help getting this dirty water out my basement

2 Comments

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